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- Handel’s CEO reveals her measured approach to scaling the 80-year-old ice ...
Handel’s Homemade Ice Cream is entering a new phase of growth under CEO Jennifer Schuler, who says the 80-year-old brand is focused on balancing expansion with long-standing tradition.Schuler, who was appointed to take the helm in March 2024, told FOX Business she is intentionally taking a measured approach as the Ohio-founded chain looks to grow. "I've heard people say, when you're joining a new brand or business, don't come in and cannonball in the pool and send splash waves," Schuler told FOX Business. "Start by putting your toe in the water and getting a feel for it — and that's especially true with hospitality brands and brands that are…80 years [old]."COSTCO'S NEW BAKERY ITEM QUICKLY BECOMES LATEST CRAZEFounded in 1945 by Alice Handel as a single neighborhood shop, the company built its reputation on handcrafted ice cream. Decades later, entrepreneur Lenny Fisher expanded the business through franchising, according to the company’s website.Now, in what Schuler describes as its "third era," Handel’s is focused on further scaling nationally while maintaining its core identity."We're just stewards of it," Schuler said. "… My job is to take what was true about it 80 years ago and make sure we're carrying that forward with time."FDA ANNOUNCES RECALL OF FROZEN DESSERT PINTS OVER POSSIBLE 'SMALL STONES'The company has grown to roughly 175 locations, with franchising remaining central to its strategy. Still, Schuler emphasized that Handel's has a highly selective approach."We have a very high bar for the franchise partners that we bring in and talk a lot about the values of the business and the vision we have for the business," she said.Schuler also noted that there is still significant room for expansion."There are a lot of exciting times ahead for the brand and a lot of potential to grow because there is so much white space," she said. "Yet, you have this proven history of the brand that just kind of keeps on chugging."MCDONALD’S EXPANDS INTO SPECIALTY DRINKS WITH 'DIRTY SODAS,' REFRESHERS PUSHIn a competitive dessert market, Handel’s is prioritizing consistency over trends."You're not going to see us introduce, like, a fig and olive type of flavor. … I bet there are some brands out there that do it great — We're not going to do that," Schuler said. "…. We are going to do things that are very classic and deliver on those flavors very, very well."Schuler said her leadership approach was shaped in… [TheTopNews] Read More.5 hours ago - In Wine Country, Sales Are Down and Fraud is Rampant
The industry’s murky supply chain has long attracted scammers and con artists. In the words of one expert, “Wine and fraud go hand in hand.” [TheTopNews] Read More.5 hours ago - Forgotten no more: Generation X is driving beauty sales
Generation X is one of the biggest beauty spenders, and brands are paying attention. [TheTopNews] Read More.5 hours ago - Here’s what happens when you dispute a credit card chargeYou have 60 days from your credit card statement date to dispute a charge. After that, the protection disappears.If you've ever spotted a charge you didn't recognize and done nothing about it, here's what you missed, and what to do next time.Not every complaint about a charge is the same thing. The Fair Credit Billing Act (FCBA) covers specific situations: unauthorized charges, charges for goods or services you didn't receive, charges for something that arrived damaged or different from what was described, and billing errors.CREDIT CARD INTEREST RATE CAP COULD REDUCE ACCESS FOR OVER 100 MILLION AMERICANS, ANALYSIS FINDSWhat it doesn't cover is buyer's remorse. If you made a purchase, received what you ordered, and just changed your mind, that's not a dispute. The distinction matters because issuers treat them differently from the start.When you contact your issuer to dispute a charge, they're required to acknowledge it within 30 days and resolve it within two billing cycles, which in practice means within 60 to 90 days.In most cases, the issuer will provisionally credit your account for the disputed amount while the investigation is open. You're not paying for something you're contesting. That's a meaningful difference from how the same situation plays out with a debit card, where the money has already left your account and you're trying to get it back.TRUMP'S PROPOSED CREDIT CARD INTEREST RATE CAP COULD CURB ACCESS FOR MILLIONS OF AMERICANS: REPORTOnce you file, your issuer initiates what's called a chargeback: a formal request to the merchant's bank to reverse the transaction. The merchant gets notified and has the opportunity to respond with documentation: proof of delivery, a signed receipt, records showing you agreed to the charge.If the merchant doesn't respond within the required window, the dispute typically resolves in your favor automatically. If they do respond, the issuer reviews both sides and makes a decision.Most disputes that reach this stage go to the cardholder. Merchants know that fighting chargebacks costs time and fees regardless of the outcome, and many don't contest smaller amounts.TRUMP CALLS FOR 1-YEAR 10% CAP ON CREDIT CARD INTEREST RATESDisputes get denied when the documentation favors the merchant, when the purchase falls outside the FCBA's covered categories, or when you waited too long to file. Most issuers require you to dispute a charge within 60 days of the statement date it appears on.There's also a meaningful difference between a billing dispute and a… [TheTopNews] Read More.6 hours ago
- Who’s Getting a Tariff Refund?Following a Supreme Court ruling that struck down several Trump administration tariffs, importers have begun applying for their share of $166 billion in refunds. As our economic policy reporter Tony Romm explains, consumers are unlikely to see much of that money returned to their own pockets. [TheTopNews] Read More.7 hours ago
- If On Shoes Are for Everyone, Are They Still Ons?The company finds itself at a critical juncture that others have botched: How does it stay a brand for serious athletes while keeping up its breakneck growth? [TheTopNews] Read More.8 hours ago
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